Home About us

The Group

CUSTOMER AFFINITY, TECHNOLOGY, PASSION AND SERVICE. A FEW WORDS ABOUT US.

60-year of history with a unique common factor: innovation in plastic materials. Technology, research and development, quality, reliability, service and product customization have always been our distinguishing features. Italian culture, as base of the values shared within all companies of the Group.

 TP REFLEX GROUP, a group recently created from a merger of two businesses operating in the market of components for major appliances. The Group produces highly technological components or complex systems in plastic materials, with high technological content, as well as electromechanical components, also equipped with electronic elements. With 2 different markets, the company operates in 5 countries on 2 continents, it has 8 commercial and manufacturing seats, it cooperates with more than 700 employees. A Group with a long history, today it is one of the most important European leaders in the market. TP REFLEX implements a structured plan of continuous evolution, growth and expansion, reinforcing its position among the global players.

The constant commitment of TP REFLEX GROUP is oriented to the clients, so that they can recognize the above values in each product, design and in any contact with the company.

TP REFLEX Group

TP REFLEX implements a structured plan of continuous evolution, growth and expansion, reinforcing its position among the global players. The constant commitment of TP REFLEX GROUP is oriented to the clients, so that they can recognize the above values in each product, design and in any contact with the company.

THE ORSI MAZZUCCHELLI FAMILY

Orsi Mazzucchelli S.p.A. is the holding company, owned by the Orsi Mazzucchelli family. The industrial history of the family started in 1849, the year of the first activity which was followed by many others, all with high technological and aesthetic content. The group of companies under Orsi Mazzucchelli S.p.A. currently operates in the sectors of: high-end eyewear and fashion accessories, components for major appliances, and industrial tubes for multiple applications.
www.mazzucchelli1849.it

Our Mission

We are a multicultural company, based on Italian cultural and production substrate, combined with local excellences and traditions of each countries where we operate, fully respecting people, society and environment. We offer innovative solutions, such as devices or complex systems studied for water and fluids management, and other many purposes. In our opinion innovation does not mean only producing new products with cutting-edge technologies. The real innovation must be also perceived in terms of efficiency of production processes, translated into specific benefits for our clients. We want our clients to be satisfied year after year. A constant growth as a goal both in the short and in long-term. Infrastructure, closer and closer to our clients, so to meet their production-related requirements and to serve new markets.

Our Vision

We are open to new idea, models and cultures, and we enhance the talents of our personnel so to improve continuously the Group’s potential in more and more competitive global markets. We constantly generate a plan of development of high quality products, several patents and unique solutions, always focusing on new markets and anybody needs our services.

Code of Ethics

TO WORK AND TO GROW WITH FULL RESPECT OF PEOPLE, SOCIETY AND ENVIRONMENT.

We are convinced that ethics is an indispensable condition for success in any entrepreneurial activity, as it is an instrument to promote the proper image in the markets. The economic activity must be based, above all on the respect for individuals and environment. We have been applying such a concept for more than 60 years of activity.

The improvement of working conditions, the respect for people and society, the connection between competitiveness and attention to environmental impact are part of our business management. We recruit our personnel directly in the local communities, where we operate, for a closer integration with the area of our activity. In our opinion, the integration and the respect for local cultures are crucial.

DOWNLOAD PDF

Quality

Providing high quality products and services is the foundation of our existence. We meet the requirements of our clients with a constantly expanding product and service portfolio. We are making every effort to contain the industrial costs through researching of alternative materials and optimizing products and processes. We follow our guidelines, analyze risks and opportunities, considering the expectations of our clients and interested parties. We manage our processes by defining goals and responsibilities so to obtain controlled results while fully complying with the laws, the clients’ requirements and the standards, eliminating any cause of systematic or random errors. We provide the resources necessary to obtain excellent products and services, ensuring efficiency, improvement and integrity of our integrated management system. We constantly train our personnel in accordance with the performed tasks, respecting the supplier-client chain of business processes, so to optimize the company’s results.

Our quality in points

1.

Excellent products
and services

Quality

Providing high quality products and services is the foundation of our existence. We meet the requirements of our clients with a constantly expanding product and service portfolio. We are making every effort to contain the industrial costs through researching of alternative materials and optimizing products and processes. We follow our guidelines, analyze risks and opportunities, considering the expectations of our clients and interested parties. We manage our processes by defining goals and responsibilities so to obtain controlled results while fully complying with the laws, the clients’ requirements and the standards, eliminating any cause of systematic or random errors. We provide the resources necessary to obtain excellent products and services, ensuring efficiency, improvement and integrity of our integrated management system. We constantly train our personnel in accordance with the performed tasks, respecting the supplier-client chain of business processes, so to optimize the company’s results.

Our quality in points

2.

Satisfaction
of our clients

Quality

Providing high quality products and services is the foundation of our existence. We meet the requirements of our clients with a constantly expanding product and service portfolio. We are making every effort to contain the industrial costs through researching of alternative materials and optimizing products and processes. We follow our guidelines, analyze risks and opportunities, considering the expectations of our clients and interested parties. We manage our processes by defining goals and responsibilities so to obtain controlled results while fully complying with the laws, the clients’ requirements and the standards, eliminating any cause of systematic or random errors. We provide the resources necessary to obtain excellent products and services, ensuring efficiency, improvement and integrity of our integrated management system. We constantly train our personnel in accordance with the performed tasks, respecting the supplier-client chain of business processes, so to optimize the company’s results.

Our quality in points

3.

Continuous improvement 
of the products’ performance

Quality

Providing high quality products and services is the foundation of our existence. We meet the requirements of our clients with a constantly expanding product and service portfolio. We are making every effort to contain the industrial costs through researching of alternative materials and optimizing products and processes. We follow our guidelines, analyze risks and opportunities, considering the expectations of our clients and interested parties. We manage our processes by defining goals and responsibilities so to obtain controlled results while fully complying with the laws, the clients’ requirements and the standards, eliminating any cause of systematic or random errors. We provide the resources necessary to obtain excellent products and services, ensuring efficiency, improvement and integrity of our integrated management system. We constantly train our personnel in accordance with the performed tasks, respecting the supplier-client chain of business processes, so to optimize the company’s results.

Our quality in points

4.

Management of risks and opportunities in consideration 
of all the business’s stakeholders

Quality

Providing high quality products and services is the foundation of our existence. We meet the requirements of our clients with a constantly expanding product and service portfolio. We are making every effort to contain the industrial costs through researching of alternative materials and optimizing products and processes. We follow our guidelines, analyze risks and opportunities, considering the expectations of our clients and interested parties. We manage our processes by defining goals and responsibilities so to obtain controlled results while fully complying with the laws, the clients’ requirements and the standards, eliminating any cause of systematic or random errors. We provide the resources necessary to obtain excellent products and services, ensuring efficiency, improvement and integrity of our integrated management system. We constantly train our personnel in accordance with the performed tasks, respecting the supplier-client chain of business processes, so to optimize the company’s results.

Our quality in points

5.

Management of processes
by objectives and responsibilities

Quality

Providing high quality products and services is the foundation of our existence. We meet the requirements of our clients with a constantly expanding product and service portfolio. We are making every effort to contain the industrial costs through researching of alternative materials and optimizing products and processes. We follow our guidelines, analyze risks and opportunities, considering the expectations of our clients and interested parties. We manage our processes by defining goals and responsibilities so to obtain controlled results while fully complying with the laws, the clients’ requirements and the standards, eliminating any cause of systematic or random errors. We provide the resources necessary to obtain excellent products and services, ensuring efficiency, improvement and integrity of our integrated management system. We constantly train our personnel in accordance with the performed tasks, respecting the supplier-client chain of business processes, so to optimize the company’s results.

Our quality in points

6.

Management of resources and costs 
to obtain excellent products

Quality

Providing high quality products and services is the foundation of our existence. We meet the requirements of our clients with a constantly expanding product and service portfolio. We are making every effort to contain the industrial costs through researching of alternative materials and optimizing products and processes. We follow our guidelines, analyze risks and opportunities, considering the expectations of our clients and interested parties. We manage our processes by defining goals and responsibilities so to obtain controlled results while fully complying with the laws, the clients’ requirements and the standards, eliminating any cause of systematic or random errors. We provide the resources necessary to obtain excellent products and services, ensuring efficiency, improvement and integrity of our integrated management system. We constantly train our personnel in accordance with the performed tasks, respecting the supplier-client chain of business processes, so to optimize the company’s results.

Our quality in points

7.

Continuous training of people 
for continuous improvement

Quality

Providing high quality products and services is the foundation of our existence. We meet the requirements of our clients with a constantly expanding product and service portfolio. We are making every effort to contain the industrial costs through researching of alternative materials and optimizing products and processes. We follow our guidelines, analyze risks and opportunities, considering the expectations of our clients and interested parties. We manage our processes by defining goals and responsibilities so to obtain controlled results while fully complying with the laws, the clients’ requirements and the standards, eliminating any cause of systematic or random errors. We provide the resources necessary to obtain excellent products and services, ensuring efficiency, improvement and integrity of our integrated management system. We constantly train our personnel in accordance with the performed tasks, respecting the supplier-client chain of business processes, so to optimize the company’s results.

Our quality in points

8.

Prevention and elimination of all the causes
of systematic and random errors

Quality

Providing high quality products and services is the foundation of our existence. We meet the requirements of our clients with a constantly expanding product and service portfolio. We are making every effort to contain the industrial costs through researching of alternative materials and optimizing products and processes. We follow our guidelines, analyze risks and opportunities, considering the expectations of our clients and interested parties. We manage our processes by defining goals and responsibilities so to obtain controlled results while fully complying with the laws, the clients’ requirements and the standards, eliminating any cause of systematic or random errors. We provide the resources necessary to obtain excellent products and services, ensuring efficiency, improvement and integrity of our integrated management system. We constantly train our personnel in accordance with the performed tasks, respecting the supplier-client chain of business processes, so to optimize the company’s results.

Our quality in points

9.

Conformity with the applicable laws, regulations,
the clients’ requirements and standards

Environment and sustainability

Respect for the environment and for customer

TP REFLEX GROUP is certified ISO 14001.

We avoid the use of substances and processes that can create risks for the environment, anticipating the legislative demands. We respect the land and pay attention to the social fabric where we operate. We prevent the environmental
harm and the relevant costs by analyzing both the external and internal circumstances, risks and opportunities
to meet the expectations of the entirety of the stakeholders.

 Our environmental objectives:

  • To fulfill the requirements of compliance with the environmental legislation in the countries where we work;
  • To assess and reduce the environmental impact of the products, processes and services;
  • To design the production processes with the aim of reducing the emissions and power consumption while respecting the regulations in force;
  • To ensure that products, processes and services are safe for the employees, the customers and the environment;
  • To cooperate with suppliers and clients to arrange for the disposal of the products in the most appropriate manner;
  • To optimize the recovery of the manufacturing waste in line with the customer’s specifications;
  • To use regenerated materials in line with the customer’s specifications;
  • To encourage the continuous improvement of the environmental management system and the prevention of pollution;
  • To ensure that each employee is appropriately trained, aware and responsible for the application of the environmental policy;
  • To search constantly for documentation and information to improve the management of environmental issues.

Safety

High standards, always and wherever

We believe in the importance of safety and health of our employees and we always commit ourselves to improve
the activities of prevention and protection against the workplace hazards.

We constantly invest to improve our staff’s safety and health. We promote training activities in this respect to raise awareness of the entire internal personnel and external cooperators.

Our organization prepares risk analyses and elaborates specific improvement plans to implement all the actions necessary for the prevention, involving all the stakeholders, including the suppliers and cooperators.

All above is valid for the all seats of the Group worldwide, where at the same time we comply with the regulations in force in each country, and we use high safety standards.

Acknowledgments

As evidence of excellent work, we have received awards and acknowledgments from the clients, such as Electrolux, Samsung, Whirlpool, LG, and from the public administration, like Regione Lombardia in Italy.
The customer satisfaction is our goal leading to the Group’s continuous growth.

Certifications

The products of TP REFLEX GROUP are certified for the applicable aspects of electrical and/or mechanical safety and they are compliant with the requirements of the European market – the EN standard – and the U.S. market – the UL standard. The certification process follows the guidelines of the research institutes such as, e.g. IMQ, VDE and UL.
The products undergo all the tests necessary to check the conformity with the safety and reliability requirements set forth by the regulations.

Moreover, if applicable for specific products, TP REFLEX GROUP obtains special certifications, such as, e.g. WRAS (approval required for materials and/or components intended for drinking water devices in the United Kingdom) and NSF (applicable to the materials and coats for the products contacting with food).

ISO 9001:2015

All companies and establishments of TP REFLEX GROUP in Italy and in the world are certified according to ISO 9001:2015. The scope of certification is: Design and production, particularly in household and plumbing industry: "Electromechanical components, electronic, systems and related accessories; extruded hoses, corrugated pipes, spiral pipes, anti-flooding devices and accessories for fluids; molds and technical components molded in thermoplastic material”.

ISO 14001:2015

Our customers

WE MEET OUR CLIENTS’ NEEDS OVER TIME

FAGOR INDUSTRIAL

ALLADIO

ARCELIK

ARISTON THERMO

ASKOLL

ELECTROLUX PROFESSIONAL

HAIER GROUP

BREMA GROUP

BSH

CANDY HOOVER GROUP

ELECTROLUX GROUP

FISHER & PAYKEL

GORENJE

HAMA GMBH & CO. KG

LONGVIE

LG ELECTRONICS

MIDEA GROUP

MIELE

RIELLO

SAMSUNG

SCHIEFFER GMBH & CO KG

SCOTSMAN ICE

SMEG

VESTEL

WHIRLPOOL CORPORATION

Our customers

WE MEET OUR CLIENTS’ NEEDS OVER TIME

FAGOR INDUSTRIAL

ALLADIO

ARCELIK

ARISTON THERMO

ASKOLL

ELECTROLUX PROFESSIONAL

HAIER GROUP

BREMA GROUP

BSH

CANDY HOOVER GROUP

ELECTROLUX GROUP

FISHER & PAYKEL

GORENJE

HAMA GMBH & CO. KG

LONGVIE

LG ELECTRONICS

MIDEA GROUP

MIELE

RIELLO

SAMSUNG

SCHIEFFER GMBH & CO KG

SCOTSMAN ICE

SMEG

VESTEL

WHIRLPOOL CORPORATION

Our suppliers

We establish long-term relationships with our suppliers to favor a process of continuous improvement of our products and services.
Quality, Punctuality and Flexibility are their key features, including the support to the efficiency of our supply chin, our innovation and our growth.

One of the examples is the long relationship with the Elektrisola Group, a global leader in manufacturing of a high quality capillary welded copper wire we use for all our solenoid valves and products.

The introduction of new suppliers always includes an assessment on their reliability, their products and their competitiveness.
The supplies we are interested in are as follows:

Raw materials:
Thermoplastic materials for injection molding and extrusion (compounds of PVC, PP, EVA, TPU, LDPE, HDPE, PEX, PA, TPV, TPE, self-extinguishing materials, and so on.)
Spring steel

Custom-made items:
Vulcanized rubber molds
Brass and inox turned parts
Metal (steel) molds
Metal sliced and deep-drawn parts (steel, inox steel, brass, bronze, etc.)

Optional items:
Magnets, Springs, Screws, Metal Clips
Electric connectors

Equipment:
Molds for thermoplastic injection
Molds for metal shearing and deep drawing
Automated assembly and testing lines
Soldering equipment for plastic materials